#ax-chat { position: fixed; right: 18px; bottom: 18px; z-index: 9999; font-family: system-ui, -apple-system, Segoe UI, Roboto, Arial, sans-serif; }

#ax-chat-bubble{
  display:flex; align-items:center; gap:10px;
  padding:12px 14px; border-radius:999px;
  border:1px solid rgba(255,255,255,.18);
  background: linear-gradient(135deg, rgba(30, 196, 188, 0.92), rgba(0, 119, 108, 0.92));
  color:#fff; cursor:pointer;
  box-shadow: 0 18px 44px rgba(0,0,0,.28);
}

#ax-chat-bubble .ax-dot{
  width:10px; height:10px; border-radius:50%;
  background:#d4af37; box-shadow: 0 0 0 4px rgba(212,175,55,.16);
}

#ax-chat-panel{
  width: 360px; max-width: calc(100vw - 36px);
  height: 520px; max-height: calc(100vh - 120px);
  margin-bottom: 12px;
  border-radius: 16px;
  border: 1px solid rgba(255,255,255,.14);
  background: rgba(10,20,44,.92);
  backdrop-filter: blur(10px);
  box-shadow: 0 22px 60px rgba(0,0,0,.35);
  overflow: hidden;
}

.ax-hidden{ display:none; }

.ax-chat-head{
  display:flex; align-items:center; justify-content:space-between;
  padding: 12px 12px;
  border-bottom: 1px solid rgba(255,255,255,.10);
}

.ax-chat-title{ color:#fff; }
.ax-chat-sub{ font-size:12px; color: rgba(255,255,255,.75); margin-top:2px; }

#ax-chat-close{
  width:34px; height:34px; border-radius:10px;
  border: 1px solid rgba(255,255,255,.14);
  background: rgba(255,255,255,.06);
  color:#fff; cursor:pointer;
}

.ax-chat-log{
  padding: 12px;
  height: calc(100% - 112px);
  overflow: auto;
}

.ax-msg{
  padding: 10px 12px;
  border-radius: 14px;
  margin: 8px 0;
  line-height: 1.35;
  font-size: 13px;
  border: 1px solid rgba(255,255,255,.10);
}

.ax-msg.user{
  margin-left: 42px;
  background: rgba(255,255,255,.08);
  color:#fff;
}

.ax-msg.bot{
  margin-right: 42px;
  background: rgba(212,175,55,.10);
  color:#fff;
}

.ax-suggest{
  display:flex; flex-wrap:wrap; gap:8px;
  margin-top:10px;
}

.ax-chip{
  border:1px solid rgba(255,255,255,.16);
  background: rgba(255,255,255,.06);
  color:#fff;
  padding:8px 10px;
  border-radius: 999px;
  cursor:pointer;
  font-size: 12px;
}

.ax-chat-foot{
  display:flex; gap:10px;
  padding: 12px;
  border-top: 1px solid rgba(255,255,255,.10);
}

#ax-chat-input{
  flex:1;
  border-radius: 12px;
  border: 1px solid rgba(255,255,255,.14);
  background: rgba(255,255,255,.06);
  color:#fff;
  padding: 10px 12px;
  outline: none;
}

#ax-chat-input::placeholder{ color: rgba(255,255,255,.65); }

#ax-chat-send{
  border-radius: 12px;
  border: 1px solid rgba(212,175,55,.45);
  background: rgba(212,175,55,.22);
  color:#fff;
  padding: 10px 12px;
  cursor:pointer;
}

@media (max-width: 420px){
  #ax-chat-panel{ width: calc(100vw - 24px); height: 72vh; }
}
.ax-ticket { margin-top: 10px; }
.ax-ticket-card{
  border:1px solid rgba(255,255,255,.12);
  background: rgba(255,255,255,.06);
  border-radius: 14px;
  padding: 10px;
}
.ax-ticket-title{ color:#fff; margin-bottom: 4px; }
.ax-ticket-sub{ font-size:12px; color: rgba(255,255,255,.75); margin-bottom: 8px; }
.ax-ticket-grid{ display:grid; grid-template-columns: 1fr; gap:8px; }
.ax-ticket-in, .ax-ticket-ta{
  width: 100%;
  border-radius: 12px;
  border: 1px solid rgba(255,255,255,.14);
  background: rgba(0,0,0,.18);
  color:#fff;
  padding: 10px 12px;
  outline: none;
}
.ax-ticket-ta{ resize: vertical; }
.ax-ticket-actions{ display:flex; gap:8px; justify-content:flex-end; margin-top: 8px; }
.ax-chip-gold{
  border:1px solid rgba(212,175,55,.55) !important;
  background: rgba(212,175,55,.22) !important;
}